If you are having trouble signing up or accessing ASPEN please visit lanetech.org/aspen and fill out the appropriate form. We will process your request ASAP.
(For new CPS students only)
If you have not set up your child’s CPS Account please go to cps.edu/portal and follow the prompts to set up their account. You will need to enter your child’s student ID number as their claim code If you need additional support please contact technology@lanetech.org
Please fill out this form after you have tried to reset your password at password.cps.edu.
Temporary password information will be sent to a parent/guardian contact email (must match the parent’s email address provided on Aspen). Due to summer hours, response time will be delayed. Please only fill out the form once.
Please follow the instructions found here
If you are having issues with your device and need to request a replacement please do so using this form this form.
We are here to help! Please contact the Tech Office at technology@lanetech.org for all general tech inquiries.
Most issues with Google products come from third-party extensions or being logged into multiple Gmail accounts at once. If you are having issues with Google Classroom or other Google Products please try the steps below.
Issues with extensions can be resolved by pasting chrome://settings/resetProfileSettings into your Chrome browser and resetting your profile. This will remove all third-party extensions.
Additionally, please make sure to follow these steps to ensure you are accessing Google Meets correctly
If you have tried these steps and are still unable to log in you may contact the Technology Office at technology@lanetech.org
Replacement IDs are printed by security at Door M.
Students who need a schedule change or are missing a picture on their ID please fill out the for at lanetech.org/idhelp