Repair Form
Please fill out the repair form. This will get the process started for getting an appointment for a Chromebook repair / replacement.
FAQ
I lost my charger. Can I just get a new one?
Yes. Please fill out the Chromebook Repair form and come to room 118 for a new charger. We do not charge for the first replacement charger, but you will be charged the market value of the charger for each subsequent replacement.
I lost my Chromebook. What should I do next?
Fill out the Chromebook Repair form immediately. This provides us with the necessary information to lock down your Chromebook and display a message to return it to our office if it’s found. Make sure to thoroughly check all of your classrooms to ensure it wasn’t left behind. If you still can’t find it, we will send you an email with the next steps to have your Chromebook replaced.
I broke my Chromebook. Will I be charged?
It depends on the extent of the damage. If you have never broken a Chromebook before and the damage is minor, you will likely not be charged. Any subsequent broken Chromebook after your first one will be charged a flat fee. A Techco in room 118 can give you more info when you come in for your repair appointment.
How long until I get a new Chromebook?
You will typically receive an email from the Technology Office to bring your Chromebook for repair or replacement within one school day. Please note that during busy times (like the first two weeks of school and during testing days), it may take a little longer to hear from us.
Where can I borrow a Chromebook or charger if I need a functioning device right now?
You can check out a loaner Chromebook or charger from the Library while you are waiting to bring your device in for repair. We do not loan out devices from 118. Library Chromebooks and chargers are for daily rental only and must be returned by the end of each school day (they will be locked after school hours). If you have received an email to come to 118, please do so instead of checking out a Library Chromebook for multiple days, so other students have loaner Chromebooks available for emergencies.